FREQUENTLY ASKED QUESTIONS

What if I don't have a webcam?

This scene requires a webcam to view in full, however if you do not have a webcam, you can view the animation here.


INSTALLATION

Is this install safe? Will this harm my computer? Is it downloading something?

A software application is being downloaded to your computer. This software is approved for most PC and Mac computer platforms.


How do I install software for Webcam Animation?

  1. Make sure that your computer meets the minimum hardware requirements below
  2. Make sure that your computer is connected to the internet
  3. Start your browser.
  4. Turn off any popup blockers you may have.
  5. Go to the Webcam Animation web page.
        • www.amex3d.co.uk
  6. Read the instructions for the plug in download.
  7. Make sure that your webcam is plugged in.
  8. Make sure that your sound is turned on.
  9. Installation completed.


USING WEBCAM ANIMATION

How does Webcam Animation work?

  1. Hold your card steady. Quick, jerky motions limit detection by your webcam.
  2. Use under normal lighting conditions. Direct or bright lights can create glares.
  3. Hold the card so it's fully visible in front of the webcam. Partially visible cards cannot be detected.
  4. Make sure the card is not bent or folded. Cards with creases can impair detection.
  5. Avoid tilting the card to extreme orientations in front of your camera.
  6. If you are still experiencing any issues with detection, please close and restart the application.


Does it matter what kind of webcam I have? Internal or external?

Webcam Animation works with most webcams. See: What are the minimum system requirements for Webcam Animations?


How close should I hold my card to the webcam?

For best results, hold the card so it's fully visible in front of the webcam.


I can't see the front of the animation? Why do I need to tilt the card?

Tilting the card allows you to see the animation fully.


Why and when do I turn the card?

Turn the card when the animation either stops or starts to loop. Turning the card will allow you to see the animation from different angles.


I can see myself while the animation is playing. Is that the way this is supposed to be?

Yes.


All I see is me. Am I supposed to see something else?

See: How does Webcam Animation work?


Why does the animation not work?

Remember to check the following: your webcam is plugged in and installed correctly; you're in a well lit room; you're holding the card so it's fully visible in front of the webcam; you've tilted and rotated the card to begin animation.


HARDWARE & SOFTWARE REQUIREMENTS

What are the minimum system requirements for Webcam Animation?

PC Hardware:
Processor: P4 1.4 GHz, dual Core (or core 2) recommended.
Main memory: at least 512 Mb, 1Gb recommended.
Graphics cards: supports most graphics cards (Nvidia, ATI, Chipset Intel) and integrated graphic card on laptop.
PC Software:
Windows XP (SP2+), Windows Vista and Windows 7.

Mac Software:
Mac OS (Intel) 10.4, 10.5 and 10.6

PC Browser requirements
Internet Explorer 6, 7, 8
Firefox 3.x (Up to Firefox 3.6)
Google Chrome

Mac Browser requirements
Safari 3.x
Firefox 3.x (Up to Firefox 3.6)
Google Chrome
The Opera browser is not supported yet.

Webcam
Most standard webcams with at least 640 x 480 resolution will work
(exception: Microsoft Lifecam Series are not supported)


Connectivity
You can download the application over a dial up connection but this will take quite some time. Ideally a broadband connection is recommended.

OTHER FAQs

Can I email this to friends?

Since this is not a stand alone website, you need the physical card for Webcam Animation to work.


Will this application work on smartphones?

Smartphones use a different type of application to view animations of this sort; so for that reason, this application will only work on desktop computers or laptops with internal or external webcams.